Track Your Order

At New Gen Compute, we ensure your ICT products arrive swiftly and safely, with clear tracking every step of the way.

Delivery information for All order

General Information

We offer a range of delivery options depending on the product weight, size and location within the Estonia & Europe. Shipping fees include handling and packing fees as well as postage costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be fully insured and special care is taken to protect fragile objects.

Delivery time:

The delivery time is approximately 1 to 2 days within Estonia for our offered items from stock, unless otherwise stated. For deliveries outside Estonia may take 3-5 days.

For items that are not shipped from stock, the delivery time specified for the respective item applies.

If your order cannot be processed immediately, you will receive a separate email from us about your delivery status.

In the case of payment in advance, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.

If you order several items from us as part of an order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of goods

International deliveries:

In the following list you will find the delivery times for shipping to other countries, broken down by zones, which you must add to the delivery time specified for the respective item.

Zone 1: additional max. 2 days: Belgium, Netherlands (except islands and overseas territories), Luxembourg, Austria, Denmark (except islands, Greenland and Faroe Islands), Czech. Republic, France (except islands and overseas territories), Monaco, Poland, Slovakia, Italy (except islands, Campione d'Italia and Livigno), Slovenia, Hungary, Sweden (except islands), Ireland (except islands), Spain (except islands , Ceuta and Melilla), Portugal (excluding Azores and Madeira), Croatia
Zone 2: additional max. 3 days: Great Britain (except Scottish Highlands, islands), Northern Ireland, Switzerland, Norway (except islands, Jan Mayen and Spitsbergen), Andorra, Montenegro, Serbia: Please note possible delays due to customs processing (see below)
Zone 3: additional max. 5 days: All countries not listed in zone 1 and 2

Shipping costs standard shipping:

You can find the shipping costs in the table below. Depending on the size of your order, shipping will be done via UPS | FedEx Eco / Express | DPD | DHL or TNT.

If you wish to ship to another country, please send us an e-mail to info@it-market.com before ordering and tell us the article with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice, if we can also ship to the desired country and - should a delivery to the desired delivery address be possible - the amount of shipping costs, as we have to discuss the shipping option and the cost in advance with our shipping partner.

Attention: When placing the order, please not that we do not deliver to packing stations.

Country	1 item	2 items	3 - 4 items	5 - 6 items	7 - 8 items	9 - 10 items	more than 11 items
Estonia	19,90	19,90	19,90	19,90	29,90	29,90	39,90
Europe	35	45	55	60	75	80	90
all other countries	250	350	400	400	400	500	300

FAQs about Shipping

When you place an order before 1pm it usually gets processed the same day and delivered within 3-5 working days.

How much does shipping cost?

Regardless of the quantity or weight of the order, our delivery charges are €19.99 (Inc. VAT) per order.

What's the duration of delivery?

The product will be delivered within 3-5 working days, but some deliveries may take longer. Deliveries take place between 9am and 6pm, Monday to Friday.

If I'm not home when a delivery attempt is made, what will happen?

Our delivery personnel will make another attempt to deliver your order. If the second attempt is also unsuccessful, your order could be sent back to our warehouse.

Shipping to a business address?

If you're using a business address, please note that our couriers might not be able to have the original purchaser sign for the package. The parcel could be left in the post room or reception area, where the courier will collect a signature for your order. To prevent any misunderstandings, please ensure that delivery to your workplace is arranged only after you have verified that this procedure is acceptable. Neither we nor our chosen couriers are liable for any loss or damage after your order has been delivered.

Items damaged or missing during delivery?

If your order has damaged goods or missing items, please email us as soon as possible at info@infinitefix.ie with the following information:

Order number
Explain the problem with the order, including some photos.
Product SKU or Product code

Where do you provide delivery services?

we ship all over the world.

Who is authorised to sign for the package?

Anyone present at the delivery location can sign for the package. We take responsibility for the package until a signature is obtained at the delivery location. You're not able to request that only you be the one to sign for the package. If the delivery is to a workplace, we would recommend letting the reception or the person who typically receives your deliveries know that you have a package on the way.